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Contact Emily McCarthy
8053194045
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We are Vacation Rentals of Santa Barbara (VROSB), one of the longest established vacation rental companies in Santa Barbara! We are locally owned and operated, and manage approx. 75 fully-furnished rental properties in the Santa Barbara area. We strongly value our relationships with our owners, guests, and within our team.

For this position, we are looking for a part-time Guest Relations Specialist who is a pro at multitasking, a clear communicator, and can serve our clients with compassion and professionalism. This position would work from home, but MUST be based in Santa Barbara, CA. Access to a reliable computer, phone, and car is a must.

Responsibilities for this position include:
- Quickly responding to all inquiries, bookings, and general requests of all guests
- Remaining the reliable point of contact for all guests
- Listening and responding to guest concerns with empathy, then clearly communicating with the VROSB team the situation and ensuring the guest is updated regularly
- Remaining in close communication with the rest of the VROSB team, guests, and housekeepers

PART TIME SCHEDULE: Monday, Thursday, Friday, and every 3rd weekend
- 7-8 hrs Mon, Thur, Friday and 4-6 hrs Saturday & Sunday

Required skills for this position:
- Excellent phone and written communication skills are a MUST. Must be able to communicate professionally and effectively with guests.
- Ability to multitask well without losing sight of the details while maintaining a can-do attitude

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